The ISO 9001 is the internationally identified standard for the quality management of the company worldwide. It is known fact that an effective certification formulates the company to exhibit its dedication to quality and customer satisfaction. It is well-known fact that customer’s satisfaction is a solution for a successful and wealthy business. Yes. It is absolutely right. Most companies and organizations are now completely conscious of this fact. The performance of Quality Management System and honor of the badge of quality will help in permanent improvement in the company’s processes.
This also facilitates to provide fulfillment among prospective customers. When a company is said to be certified, it means that the company has approved out physical ISO 9001 certification inspection which guarantees the excellence of management of that business company. Many businesses go for this certification because it fetches various profits for them.
Benefits of ISO 9001 Certification
This certification thoroughly directs and supports to develop various features of an organization which includes progress in operational efficiency, improvement in product quality and decline in wastages. The main aim is to satisfy the customers and thus enhance the revenue margin of the company.
The Quality Management System certification facilitates all the manufacturing industries which are striving to develop their business atmosphere, to improve customer satisfaction and to enlarge information system about procedure and products. This certification makes the companies to exhibit its dedication to quality and customer satisfaction besides combining into the realities of a changing world.
i) Improves business proficiency
ii) Provides Guarantee to customers and stake holders of business management system
iii) Development of trustworthiness
iv) Enhancement of process effectiveness and competence
v) Accomplishment of customer satisfaction and faithfulness
vi) Helps to take advantage of profit by minimization of redundant costs and wastes
vii) Incorporates the process and management system and the utilities.
The principles of this certification includes
The focus of customers:
The organization or company is mainly dependent on its customers and should thus be aware of current and future customer needs, gather customer requirements and try hard to go beyond customer expectations.
The repetitive enhancement of company’s largely performance should be a stable intention of the organization.
A required outcome is attained more efficiently when associated possessions and activities are supervised as a process.
Equally helpful supplier relationships:
An organization and its providers are mutually dependent and a commonly beneficial relationship improves the capability of both to produce value.