No organization in today’s world can progress without establishing a reputation for quality of its products and services. The quality of this end result in turn rests on the quality of the processes that a product has to go through to attain the finished product. ISO 9001 is a standard that sets the requirements for establishing a Quality Management System (QMS). QMS helps an organization incorporate the requirements of its customers and other stakeholders (e.g. regulators) into their business processes to deliver products that not only meet but exceed customer expectations.
ISO 9001 standard has a certification scheme that is voluntary. Organizations that have chosen to be certified on ISO 9001 have seen significant improvements in productivity, employee morale, reputation and profitability. It has opened doors for organizations to enter in new geographical territories and establish their reputation in shorter period of time. Especially organizations involved in export business, ISO 9001 certification has been an enabler to secure business and to exports to different markets and regions.
What makes ISO 9001 unique is its universal application. Be it a small organization of 10 individuals or a huge company with several thousand employees, ISO 9001 works well for both. As a first step, organizations usually establish a Quality Management System based on the requirements of the ISO 9001 Standard and would later elect to have the system certified by a third party known as a certification body (CB). It is imperative that care is exercised in the selection of the CB. A company should look at the reputation, auditing experience, cost, clientele and overall quality of service before deciding on the CB for the ISO 9001 certification.
The ISO 9001 standard is based on the Deming’s Plan, Do, Check and Act (PDCA) cycle which is a continual improvement initiative. Organization certified on this standard sets objectives for attaining targets and then deploy the methods, resources and processes to achieve those targets. After the certification audit, a CB will conduct surveillance audits to make sure that organization implements the requirements of ISO 9001 in letter and spirit and make improvements to the Quality system in-line with the Quality Policy and the objectives.
ISO 9001 certification is essential for all organizations that are interested in streamlining their policies, processes and systems to deliver products/services that not meet but exceed their customer expectations. ISO 9001 certification has helped millions of organizations of all size and business attain business goals, improve customer services and increase profitability. DAS certification USA is a well respected certification body (CB) offering ISO 9001 certification services across the US. If you interested in adding value to your business and improving your bottom-line results DAS Certification USA is the right choice for your business. Our team of experts professionals and auditors work your organization to create value and help attain your business objectives.